Terms &Conditions

Last updated: 2025-05-25

Welcome to SMART RECHARGE. By downloading, installing, and using our application, you agree to the following Terms and Conditions. Please read them carefully.

1. Eligibility

This app is available only to users who are at least 18 years old.

By using the app, you confirm that you have the legal capacity to enter into this agreement.

2. Account Registration

You must provide accurate details (name, phone number, KYC documents if required).

You are responsible for maintaining the confidentiality of your account and OTP.

Any misuse of your account will be your responsibility.

3. Services Provided

Our app provides recharge and digital services.

We reserve the right to add, modify, or discontinue services at any time without prior notice.

4. Payments

All payments must be made through the available payment gateways.

You are responsible for providing valid payment details.

Any failed transaction due to insufficient balance or wrong input will not be our liability.

5. Refund Policy

Refunds will be processed only in case of

Failed transaction where money is deducted but service not delivered.

Technical issues caused by our system.

Refunds will not be given in cases of:

Wrong number/account entered by the user.

Technical issues caused by our system.

Fraudulent or suspicious activities.

Approved refunds will be credited to your original payment method within 7–10 business days.

6. Permissions & Data Usage

To provide proper services, our app requires access to:

0.1. In any way that violates any applicable national or international law or regulation.

Camera → For KYC and photo upload

Contacts → For selecting numbers during recharge (not stored or shared).

Storage/Files → For saving receipts & uploading documents.

Location → To detect region, prevent fraud, and ensure accurate service delivery.

Microphone → For KYC voice/video verification if required

Phone → For OTP verification, device linking, and account security.

🔒 We do not sell, misuse, or share your personal data with third parties

7. User Responsibilities &Prohibited Uses

You agree not to:

Use the app for any unlawful purpose.

Attempt hacking, reverse-engineering, or misusing the system

Use fake accounts, identities, or fraudulent payment methods

⚠️ Consequence: Violation of these terms may result in suspension of your account, denial of services, legal action, or claim for damages.

8. Intellectual Property

All logos, names, and content of this app are the property of SMART RECHARGE

You may not copy, reproduce, or distribute any material without prior permission

9. Limitation of Liability

We are not liable for delays, failures, or errors caused by telecom operators, internet providers, or third-party systems

Our liability will not exceed the value of the transaction in dispute.

10. Termination

We reserve the right to suspend or terminate your account if you violate these Terms.

You may stop using the app at any time by uninstalling it

11. Governing Law & Jurisdiction

These Terms shall be governed by the laws of India

Any disputes shall be subject to the exclusive jurisdiction of the courts in West Bengal

12. Dispute Resolution

In case of disputes, you agree to first attempt resolution through support.

If unresolved, disputes will be referred to arbitration/mediation before legal action

13. Modificationsto Terms

We may update these Terms at any time. Continued use of the app after updates will be considered as acceptance of the new Terms.

14. CONTACT US

For support or queries, you can reach us at

📧 Email: smartrecharges9064@gmail.com