DATA STORAGE & Retention POLICY

1. Data Storage

All user data (such as name, phone number, transaction details, and KYC documents if provided) will be stored only in secure, authorized servers.

Sensitive data is stored in encrypted format to prevent unauthorized access.

Data will never be stored on local devices or unauthorized third-party systems.

No duplicate/shadow copies of sensitive data will be created unless required for operational purposes.

2. Data Backups and & Security

Transaction and account-related data is backed up regularly to prevent accidental loss.

Backups are stored in encrypted form on secure servers.

Security measures include firewalls, password protection, and restricted access.

If any data is stored temporarily (for verification purposes), it is deleted automatically after completion of the process.

3. Data Retention

Transaction records may be retained as per legal and regulatory requirements (e.g., Income Tax/GST compliance).

KYC and identity documents (if provided) will be retained only as long as required for compliance or account activity.

Unnecessary, outdated, or duplicate data will be removed in a timely manner.

4. Data Disposal

When data is no longer required, it will be securely deleted or destroyed

Electronic data is permanently erased from storage systems.

Any physical copies (if applicable) are shredded or securely disposed of.

5. User Rights

You can request deletion of your account and personal data by contacting our support team

Certain data (like completed transactions) may still be retained as required by law.

6. Important Guidelines

User data is not shared, sold, or misused under any circumstances.

Access to personal data is strictly limited to authorized staff for service delivery and support.

We conduct periodic reviews to ensure compliance with data security standards.

7. Contact Us

For any concerns regarding data storage, retention, or deletion, you can contact us at:

smartrecharges9064@gmail.com